Frequently Asked Questions
Everything you need to know about our luxury fragrances and services.
Are Maison Asrar fragrances authentic?
Yes, all our perfumes are 100% authentic, crafted with premium ingredients and designed to provide a long-lasting, luxury olfactory experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 14-day return policy for unopened and unused products in their original packaging. Please contact our support team to initiate a return.
Do you offer international shipping?
Currently, we ship to select countries. Please check our shipping page or enter your address at checkout to see if delivery is available to your location.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout process.
How should I store my perfume to ensure it lasts?
To maintain the integrity of the scent, store your bottle in a cool, dry place away from direct sunlight and extreme temperature fluctuations.